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5 Days to Become a Cold Email Pro: Day 5

Cold Sales Email Pro
Sales Development

Welcome to the fifth and final part of our five-part series on creating and sending effective personalized cold emails. Today we’ll cover how to handle responses, and tips on boosting response rates.

If you missed them, check out our previous posts on choosing the right tool for your cold email campaign, defining campaign goals, effective email copy and campaign set-up and execution. We want to hear from you! Please email us your questions and share your cold email experiences with us on Twitter.

Post-Launch Campaign Management and Strategy

So you’ve launched an email campaign. Work is done, right? Wrong.

Studies show that if you don’t respond to an email within 90 minutes the likelihood of getting a response drops drastically.

Handling replies is your top priority (yes, even the negative ones). Try calling positive replies as soon as you get the email back! If you don’t get a response from a follow-up email or call, set a task to follow up again in another day or so.

For negative response, send a quick “thanks for your consideration” note — and let them know that if anything changes in the future that they should reach out to you.

A rejection is a great opportunity to share a piece of helpful content, so make sure you take advantage of it.

Most people think that their sales approach should be either cold calling or cold emailing. The truth is that the best practice is to do both. Having access to click and open rates data is a tremendous advantage when cold calling. These email tools give you insights into who knows your company, your name and what you do. These will be the warmest “cold calls” you’ll ever make. You should plan to call within 28-48 hours of the click or open.

Post-Campaign Metrics

After your campaign goes live, the metrics will provide important feedback for next steps. Open rates measure how good your subject line is, and replies measure how good your overall messaging and CTAs are. High open rate and low replies is an indication that you need to work on improving the CTA or the main value proposition of your message.

It’s important to track clicks, but beware of click-tracking features. Email service providers are catching on to click-tracking techniques, so including them in your messages can cause your emails to get caught up in spam filters.

A/B test your messaging whenever possible and follow the template that performs better for you. Each time you launch a new round of emails, replace the underperforming message with an updated version of the top performing version.

And lastly, if it ain’t broke, don’t fix it! At a certain point, the metrics won’t budge any higher.

X number of leads = Y number of responses = Z number of opportunities = predictable revenue.

We hope you have enjoyed and benefited from this five-part series. Personal, cold email outreach is a powerful tool for building a predictable revenue engine. We’d love to hear from you, so please drop us a line!

Max Menke

Max Menke is a founding partner of GrowthX, a company that tries to help as many startups as possible grow and succeed through training and market development resources.