This question was brought up on my team recently, and I wanted to tap the SH community for help. Outside of simply making more dials, what are you/your reps doing to get more live phone conversations? Some things we talked about internally are:
- Seeing when someone opens your email and calling them back at that moment - higher chance they're at their desk/by their phone.
- Looking at tools to help make bulk calls & drop VMs, and connect when someone picks up (ConnectAndSell, PhoneBurner, etc.)
- Working from the bottom up and talking with lower-level stakeholders before calling the ultimate decision-maker.
Would love some input/advice from the community!
Not actively trying to dodge your question here, AJ, but as a millennial with a budget, I would rather have a live conversation over text than answer my phone. Or maybe Slack or LinkedIn message…
Doesn’t apply to everybody, though, of course!
I think you’re right to focus on automating what you can with dialers/VM drops, so XDRs can focus on calling into accounts with good intent and a relevant reason to speak with their buyers, though.