Hello! As the no code/low code world explodes we found some interesting data that is a bit controversial and curious to get others thoughts.
- 33% of people outside ops an IT are now building workflow for themselves connected to CRM
I see lots of teams go one of two ways...
1. If you're not in ops, DON'T TOUCH SALESFORCE
2. We let people explore tools, including personal workflow capabilities as they see fit, even it connects to SFDC.
What are your thoughts?
BTW - full data here on this topic https://www.troops.ai/blog/state-of-crm-and-messaging