I am chasing a deal in which a competitor has surfaced around the time the prospect was actively discussing commercials with us.
We are an enterprise SaaS company. The Client availed a paid trial & their users were happy with our Solution. I have been told that they are evaluating a similar solution as us & will get back in a couple of weeks. I have not been able to get the competitor's name as the client has not revealed it.
How do you wrest control back in such cases?