"Thanks. We are not interested."

Not easy to answer when you don’t know the product or what was said before the “not interested” but as you likely know you need to get a specific objection to overcome. I would suggest the following: Understood but just so I know for the future, why are you not interested at this time

Good luck
Declan

Oof! Vlad, that is one of the hardest objections to overcome (in my opinion).

I really enjoyed saying, “What are you not interested in?” this helped me to understand more about what their preconceived notions were and gave me a chance to share more. I would definitely have to say it in a calmer mood because it can come off as sassy!

In order to avoid getting it, I would stick to asking more questions. You can have a conversation where you ask a lot of questions and still talk, but not really share much that would make them interested, or not interested. It’s about asking about questions that get them thinking about how their current vendor falls short.

That’s such a vague and nondescript objection I wouldn’t be a bit surprised if it was an automated response. If you really want to get to the bottom of it, try to have the responder give you an ACTUAL objection by asking “what exactly is it that you don’t find interesting? Is it the xxxxx or the xxxxx?” By forcing a choice, they’ll either take one of the choices you offered or they’ll probably offer up a choice of their own, which will be the true objection. Then you just tackle whatever that happens to be and it overcome to make the sell. If EVERY email is getting the same response, you should seriously consider a different approach. Maybe text with or instead of email and definitely a new approach. You sure you qualified your target market as best you could?

Hey @vladimirbe67 – if you haven’t checked it out yet, I highly recommend watching @josh-braun‘s masterclass on this topic. He covers other kinds of objections too, but ultimately there’s a few steps you can take to handle any kind of objection excellently.

Then you have to make sure you practice! Thinking on your feed is hard, and unnecessary. Might as well be prepared! It’s awesome that you reached out to the community here for help with this.

If I take the effort to reply to an outreach mail to say that I’m not interested, and the sender tries to push me to explain why I am not interested, I would unsubscribe from their mails if there is a link, or block the sender if they don’t have an unsubscribe link. You are getting this response because the email isn’t building a relationship or adding value – if you are just asking for a meeting or action then the receiver is replying honestly – they aren’t interested. They are probably flooded with outreach emails, you can’t trick them into becoming interested in your offer by pushing them to put in effort. If you want to get a better response you need to first create the interest – usually by sending valuable content, or insights the prospect might care about. Once you establish yourself as someone who can add value, your prospects will be far more interested in engaging and asking you questions.

Hi Vlad! @jeffswan18 tackled your question in his video series, here!
https://www.saleshacker.com/episode-7-how-to-respond-to-not-interested/

We have seen this work really well – https://www.trywingman.com/blog-posts/im-not-interested-how-to-handle-this-objection-in-sales
TLDR
Breakdown of Key Phrase in the above response:

✔ “Absolutely reasonable” (making them feel understood – Validating)

✔ “Give us an opportunity” (it’s about us, not I)

✔”If not…you shouldn’t be interested” (humanizes the call, its authentic)

This type of objection is usually received over the phone, but my response in an email would be similar:

“I understand. Most of our customers initially responded with, not interested because they didn’t know us. Would you like to know why they became customers?

Hope it helps, Vlad.
Louie

My response is dependent on whom I am responding to, title and company, and how often I have reached out in the past. As well as, have I ever spoken with them prior to their response “Thanks, we are not interested”.
I usually reply something like this “Thank you, I appreciate you letting me know. Hopefully, we get to work together in the future.”
I keep it short and simple, avoiding a question back to them like “Why are you not interested?” To me, that response resonates with conflict and that is the last thing I want to start with a prospect because we aren’t at the negotiating stage, yet.
I treat all prospects that say “We are not interested” as meaning ‘not right now’. As sales professionals we have to understand people and must use our emotional intelligence. The prospect could have had the worst day in their life and are simply projecting their day on me. So I don’t reply with a personal response, I keep it business.
I then schedule a task in 3 months and try again – different angle.