"Thanks. We are not interested."

Hi all,
the above is the most frequent (quite close to the only) response we get to our outreach emails.

Any tips how to handle this? Alternatively, which spot to look at in order to avoid receiving it from prospects?


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    • 2
      Profile picture of Declan
      ( 220 POINTS )
      2 weeks, 2 days ago

      Not easy to answer when you don’t know the product or what was said before the “not interested” but as you likely know you need to get a specific objection to overcome. I would suggest the following: Understood but just so I know for the future, why are you not interested at this time

      Good luck

      • 1
        Profile picture of vladimirbe67
        ( 313 POINTS )
        2 weeks, 2 days ago

        Hey Declan, thanks for commenting. Trying to put http://www.smartlook.com out into the world.

        I do reply to all message I receive. Chances not big, but still somebody may trigger. However, mostly prospects don’t follow on their “not interested” piece.

    • 2
      Profile picture of Katie Ray
      ( 345 POINTS )
      2 weeks, 1 day ago

      Oof! Vlad, that is one of the hardest objections to overcome (in my opinion).

      I really enjoyed saying, “What are you not interested in?” this helped me to understand more about what their preconceived notions were and gave me a chance to share more. I would definitely have to say it in a calmer mood because it can come off as sassy!

      In order to avoid getting it, I would stick to asking more questions. You can have a conversation where you ask a lot of questions and still talk, but not really share much that would make them interested, or not interested. It’s about asking about questions that get them thinking about how their current vendor falls short.

      • 0
        Profile picture of vladimirbe67
        ( 313 POINTS )
        2 weeks ago

        Hi @joandkaray, thanks for that.

        It really sounds wise and I will experiment with this one! I mean, sometimes people are just not interested in receiving the email, whatever it contains.

        Let’s see if I can get another shot at it.

    • 0
      Profile picture of Colin Campbell
      ( 11.7k POINTS )
      3 days, 6 hours ago

      Hey @vladimirbe67 – if you haven’t checked it out yet, I highly recommend watching @josh-braun‘s masterclass on this topic. He covers other kinds of objections too, but ultimately there’s a few steps you can take to handle any kind of objection excellently.

      Then you have to make sure you practice! Thinking on your feed is hard, and unnecessary. Might as well be prepared! It’s awesome that you reached out to the community here for help with this.

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