Sales Process or Customer Journey—What Matters Most in 2023


Customers are coming into the sales process more and more educated, but many organizations are stuck running the same play for everyone.

In this replay, Jake Dunlap (Founder & CEO of Skaled) joined us to help us learn how companies are adapting their B2B processes to this new world—where people are coming in with very different expectations and levels of education.

You'll learn:

  • How to reverse engineer an ideal customer journey and sales process
  • How to add intent-based sales questions to your discovery process
  • How to triage high intent buyers to close deals faster

Your contact information, including email, may be shared with the sponsors of this event for the purpose of following up on your interests.

Meet Jake Dunlap

Jake Dunlap designs repeatable, sustainable sales models and processes that outperform industry standards. As the Founder + CEO of Skaled, Jake helps executives around the world establish an intentional digital presence to generate impact and accelerate business growth. Before building Skaled, he held the roles of VP of Sales at Glassdoor, VP of Sales at NoWait, and Head of Sales + Customer Success at Chartbeat.

Event Sponsor

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